Creating Customer Value
Shop the internet's largest bookstore for books, dvds, music, textbooks, toys & games, and gift cards. enjoy customer reviews, book clubs, and more. free 3-day shipping on $25 orders.
http://shop.barnesandnoble.com/textbooks/booksearch/isbninquiry.asp?userid=0gisbsqc7n&mscssid=9gqbdvpj0tle8he3ssksk4gw04v659nf&sourceid=00389108175191916661&bfdate=03%2d15%2d2002+15%3a02%3a29&isbn=0538838477
Close to the customer
Customer value management (uk price)
http://www.ntwkfirm.com/bookshop/item_8.htm
Designing and Delivering
Shop the internet's largest bookstore for books, dvds, music, textbooks, toys & games, and gift cards. enjoy customer reviews, book clubs, and more. free 3-day shipping on $25 orders.
http://www1.fatbrain.com/asp/bookinfo/bookinfo.asp?theisbn=0792372727&vm=&from=wcx401
Synergetische marketing
Pearson education benelux is uitgever op onder meer de vakgebieden informatietechnologie en informatica, bedrijfskunde, economie, marketing, finance, management en lifestyle.
http://www.pearsoneducation.nl/
To Satisfy and Delight
Shop the internet's largest bookstore for books, dvds, music, textbooks, toys & games, and gift cards. enjoy customer reviews, book clubs, and more. free 3-day shipping on $25 orders.
http://shop.barnesandnoble.com/textbooks/booksearch/isbninquiry.asp?userid=0gisbsqc7n&mscssid=9gqbdvpj0tle8he3ssksk4gw04v659nf&sourceid=00389108175191908100&bfdate=03%2d15%2d2002+15%3a01%3a05&isbn=0932633358
Value: Its Measurement, Design
Shop the internet's largest bookstore for books, dvds, music, textbooks, toys & games, and gift cards. enjoy customer reviews, book clubs, and more. free 3-day shipping on $25 orders.
http://shop.barnesandnoble.com/textbooks/booksearch/isbninquiry.asp?userid=0gisbsqc7n&mscssid=9gqbdvpj0tle8he3ssksk4gw04v659nf&sourceid=00389108175224278843&bfdate=03%2d15%2d2002+15%3a03%3a37&isbn=0471527386